This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of the Mytjeet website and Mytjeet applications for mobile and handheld devices.
1. Terms of Use
These terms of use (“Terms of Use”) and other policies (including but not limited to the Privacy Policy, Refund & Cancellation Policy, Return & Replacement Policy and Shipping & Delivery Policy) govern your use of the Mytjeet website www.mytjeet.com (“Website”) and the Mytjeet mobile applications (“App”) for mobile and handheld devices (each an “App” and together the “Apps”). The Website and the Apps are collectively referred to as the “Platform”.
Please read these Terms of Use carefully before you use the services made available on the Platform. These Terms of Use shall apply to the services made available on the Platform, to the extent that they are accessed or used by you. If you do not agree to these Terms of Use, you may not use the services on the Platform and are requested to uninstall the Apps. By installing, downloading, accessing or even merely using the Platform, you shall be contracting with Mytjeet and signify your acceptance to these Terms of Use and other Mytjeet policies (including but not limited to the Privacy Policy) as posted on the Platform and amended from time to time, which takes effect on the date on which you download, install or use the Platform, and create a legally binding arrangement to abide by the same.
These Terms of Use may be updated from time to time by Mytjeet without notice. It is therefore strongly recommended that you review these Terms of Use as available on the Platform each time you access and/or use the Platform. In the event there is any conflict or inconsistency between these Terms of Use and any other terms or policies appearing on the Platform, these Terms of Use shall prevail.
The terms “visitor(s)”, “user(s)”, “you”, “your”, “customer(s)” hereunder refer to the person visiting, accessing, viewing, browsing through and/or using the Platform at any point in time.
2. Account Registration, Access and Eligibility
2.1 Access to the Platform
You may access the Platform by: (i) registering to create an account (“Mytjeet Account”) and becoming a registered user (“Membership”); (ii) logging into your existing Mytjeet Account through the mobile application or website; or (iii) registering or logging in using certain third-party social networking services (“SNS”) such as Google or other supported platforms (each, a “Third-Party Account”). The Membership is provided solely for the purpose of using the Platform and its services, is subject to the applicable Mytjeet policies, and is strictly non-transferable.
As part of the Platform’s functionality, you may link your Mytjeet Account with Third-Party Accounts by either:
You represent and warrant that you are legally entitled to share your Third-Party Account credentials with us and/or grant us access to such accounts without breaching any agreement with the relevant SNS and without imposing any payment obligation or usage restriction on Mytjeet.
By granting such access, you understand and agree that we may access, retrieve, store (where applicable), and display information, data, or content that you have made available through your Third-Party Account (“SNS Content”) as part of your Mytjeet Account on the Platform.
Unless expressly stated otherwise, all SNS Content shall be treated as your content for the purposes of these Terms of Use. Depending on the permissions granted and privacy settings selected by you on such Third-Party Accounts, certain personal information may be visible on and through your Mytjeet Account.
If any Third-Party Account becomes unavailable or our access to it is withdrawn or terminated, the associated SNS Content may no longer be available through the Platform.
Your Mytjeet Account will be created based on the information you provide directly or through permitted SNS integrations. You are permitted to maintain only one Mytjeet Account.
Creation or operation of multiple accounts by the same user is prohibited, and Mytjeet reserves the right to suspend or terminate such accounts without liability or compensation.
Persons who are “incompetent to contract” under the Indian Contract Act, 1872, including minors and undischarged insolvents, are not eligible to use the Platform. Only individuals who are 18 years of age or older may register and use the Platform independently. If you are under 18 years of age, access to the Platform is permitted only under the supervision and consent of a parent or legal guardian who agrees to be bound by these Terms. Mytjeet reserves the right to terminate access if it becomes aware that a user does not meet the age requirement.
You agree to use the Platform and Services strictly in compliance with these Terms of Use and all applicable laws, and in a manner that does not infringe the rights of Mytjeet or any third party.
You are responsible for maintaining the confidentiality of your login credentials, including any user ID, password, OTP, or authentication mechanism associated with your Mytjeet Account. You shall be solely responsible for all activities conducted through your account, whether authorized by you or not. You must notify us immediately if you become aware of any unauthorized use or security breach relating to your account.
Mytjeet reserves the right, at its sole discretion, to disable or restrict access to any Mytjeet Account, user ID, or authentication credential if you violate these Terms or if we reasonably suspect unauthorized or unlawful activity.
The Platform is intended to operate within selected regions of India, and Mytjeet complies with applicable Indian laws in making the Platform available. If you access the Platform from outside India or outside serviceable regions, you do so at your own risk. Mytjeet makes no representation regarding availability or suitability of the Platform outside such regions, and you shall be solely responsible for compliance with applicable local laws.
You are responsible for all usage of the Platform through devices under your control and for ensuring that anyone accessing the Platform through your device complies with these Terms and applicable policies.
You acknowledge that Mytjeet does not provide the hardware, mobile device, or internet connectivity required to access the Platform. All costs related to internet access, data usage, or telecommunications shall be borne solely by you.
You agree to provide accurate, current, and complete information during registration and to promptly update such information to ensure its continued accuracy.
Mytjeet reserves the right to suspend or terminate your account and access to the Services if:
Products and services purchased through the Platform are intended for personal use only. You represent that you are not purchasing for resale or acting as an agent, intermediary, or reseller for any third party.
3. Amendments
These Terms of Use are subject to change from time to time. Mytjeet Technologies Private Limited reserves the right to modify, update, or revise these Terms of Use and any other applicable Mytjeet policies at its sole discretion by publishing the updated versions on the Platform (website and/or mobile application). It is your responsibility to stay informed of such changes by periodically reviewing the Terms of Use and related policies available on the Platform.
Where appropriate, we may notify you of material changes through in-app notifications, emails, or other communication channels. However, irrespective of whether such notification is provided, you agree that you are solely responsible for regularly reviewing the Terms of Use and other Mytjeet policies to understand the terms that apply to your use of the Platform and Services.
Your continued access to or use of the Platform and Services after any amendments are posted shall be deemed to constitute your acceptance of the revised Terms of Use and associated Mytjeet policies. As long as you comply with these Terms of Use, Mytjeet grants you a personal, limited, non-exclusive, non-transferable, and revocable right to access and use the Platform in accordance with these Terms.
By accepting these Terms of Use, you also agree to be bound by all other policies, guidelines, and terms issued by Mytjeet from time to time, including but not limited to the Privacy Policy, Cancellation & Refund Policy, and any other operational or service-specific policies published on the Platform.
Mytjeet further reserves the right, at any time and without prior notice, to suspend, modify, restrict, or discontinue any part of the Platform, its content, features, products, or services, whether temporarily or permanently. Mytjeet shall not be liable to you or any third party for any such modification, suspension, or discontinuation of the Platform or Services.
4. Use of Platform and Services
All commercial and contractual terms relating to the sale or provision of products and services listed on the Platform are offered by and agreed solely between buyers/users (“Buyers”) and vendors/store partners (“Merchants”). Such commercial and contractual terms include, without limitation, product or service pricing, applicable taxes, delivery or shipping charges, payment terms, mode and timeline of delivery, warranties (if any), and after-sales support. Mytjeet Technologies Private Limited (“Mytjeet”) does not control, determine, advise, or participate in the negotiation or acceptance of these commercial or contractual terms between Buyers and Merchants.
Mytjeet may, however, provide certain support or facilitation services to Merchants, such as order management tools, payment collection support, customer communication tools, logistics coordination, call-center assistance, or other ancillary services. These services are provided pursuant to separate, independent agreements between Mytjeet and the relevant Merchants. The price of products or services listed on the Platform is determined solely by the Merchant, and Mytjeet has no role, influence, or responsibility in price determination.
Where delivery partners, drivers, logistics partners, or task executors (“Delivery Partners”) accept an order, task, or delivery request through the Platform, the pickup, delivery, or task completion services performed by them constitute a separate and independent contract for services between the Buyer and/or Merchant and the Delivery Partner. Mytjeet does not provide delivery or task execution services itself and shall not be responsible for the acts, omissions, or services provided by Delivery Partners. Mytjeet may, however, provide limited facilitation or support services to Delivery Partners, such as payment facilitation, order information, or customer support tools, under separate contractual arrangements.
Mytjeet does not make any representation or warranty regarding the credentials, legal standing, identity, or reliability of any Merchant listed on the Platform. Users are advised to independently evaluate and verify the suitability and bona fides of any Merchant they choose to transact with and to exercise their own judgment before entering into any transaction. All offers, promotions, or representations made by Merchants or third parties are governed by their respective terms and conditions, and Mytjeet assumes no responsibility or liability for such offers.
Mytjeet does not make any representations or warranties regarding the quality, quantity, suitability, merchantability, value, or legality of the products or services listed on the Platform, nor does it endorse or guarantee the sale or purchase of any such products or services. Any information displayed on the Platform is provided on an “as available” basis, and Mytjeet shall not be liable for any inaccuracies, errors, or omissions, whether originating from Merchants, Delivery Partners, or other third parties.
Mytjeet also makes no representations or warranties regarding the performance, conduct, or service quality of Delivery Partners, including pickup, delivery, or task completion services. Any issues arising from such services shall be addressed directly between the relevant parties, subject to applicable law.
Mytjeet shall not be responsible for any breach of contract, non-performance, delay, deficiency, or unsatisfactory performance by Merchants or Delivery Partners, nor does it guarantee that Buyers, Merchants, or Delivery Partners will honor or complete any transaction initiated through the Platform. Mytjeet shall not be liable for delays, damages, or losses arising from product unavailability, stock shortages, backorders, or service disruptions.
The Platform operates solely as a technology-enabled marketplace and facilitation layer. At no point does Mytjeet take ownership, possession, custody, or control of the products or services offered by Merchants or Delivery Partners. Mytjeet does not acquire any right, title, or interest in such products or services and shall have no obligations or liabilities arising from the underlying contracts between Buyers and Merchants and/or Buyers and Delivery Partners.
The contract for the sale of products or provision of services is strictly a bipartite agreement between the Buyer and the Merchant. In the event of a Buyer complaint relating to product quality, effectiveness, safety, pricing, or service-related issues, Mytjeet may, at its discretion, notify the Merchant and facilitate communication between the parties. The Merchant shall remain solely responsible for resolving such complaints in accordance with applicable laws and their policies. Mytjeet may assist by sharing relevant order details or Merchant contact information to support resolution but does not assume liability for the outcome.
Similarly, Mytjeet provides only a communication and facilitation platform connecting Buyers and/or Merchants with Delivery Partners. It does not itself provide delivery or task execution services. In the event of complaints regarding delivery delays, damage, or service deficiencies attributable to Delivery Partners, Mytjeet may notify the relevant Delivery Partner and assist the parties to the extent reasonably possible to facilitate resolution, without assuming responsibility or liability for such services.
5. Obligations Pertaining to Usage of Platform
5.1 By using the Platform, you represent and warrant that:
Mytjeet reserves the right, but not the obligation, to monitor, review, remove, or modify any content posted on the Platform that violates these Terms or applicable law. You remain solely responsible for all content you post, and Mytjeet shall not be liable for any claims or damages arising from such content.
Mytjeet reserves the right to take appropriate legal action, including suspension, termination, or claims for damages, for any activity involving hacking, denial-of-service attacks, or unauthorized testing of the Platform.
5.2 Terms of Service
6. Order Booking and Financial Terms
The Platform enables buyers (“Buyers”) to place orders for products or services (“Orders”), and upon acceptance of such Orders by vendors, merchants, store partners, or service providers (“Merchants”), Mytjeet Technologies Private Limited (“Mytjeet”), subject to these Terms of Use, facilitates delivery of goods, provision of services, or completion of tasks through independent delivery or logistics partners (“Delivery Partners”).
Mytjeet does not own, sell, or resell any products offered by Merchants, nor does it control the Merchants or the services provided by them. The Buyer acknowledges that any Order placed through the Platform is subject to these Terms of Use, including but not limited to product or service availability, serviceable delivery locations, and acceptance of the Order by the Merchant and/or Delivery Partner.
As a general rule, all Orders placed on the Platform and delivery services requested are treated as confirmed. However, after successful placement of an Order, Mytjeet may contact the Buyer on the registered phone number or email address to verify Order details, payable amount, or estimated delivery time. For this purpose, the Buyer may be required to share certain personal information, including but not limited to first and last name, mobile number, and email address. It shall be the Buyer’s sole responsibility to promptly inform Mytjeet of any incorrect or inaccurate details.
Mytjeet may also contact the Buyer to notify or confirm any modification to an Order due to product unavailability, substitution, pricing changes, or other Merchant-related updates. The Buyer agrees that any such confirmation or modification shall be deemed final. Mytjeet reserves the right to decline or cancel processing of an Order if the Buyer, Merchant, or Delivery Partner is unreachable at the time of confirmation, in which case the applicable Cancellation and Refund Policy shall apply.
All payments for Orders or Services on the Platform shall be made only in Indian Rupees, being the lawful currency of the Republic of India. The Platform does not support transactions in any other currency. Buyers may make payments using:
(i) credit cards, debit cards, or net banking;
(ii) any other RBI-approved payment method available at the time of booking; or
(iii) cash or card at the time of delivery, where such option is enabled.
The Buyer acknowledges that the payment facility provided by Mytjeet is neither a banking nor a financial service but is a facilitation mechanism enabling electronic payment processing, cash collection on delivery, and remittance using authorized payment gateway networks and banking infrastructure. By offering this facility, Mytjeet does not act as a trustee or fiduciary in respect of any transaction or transaction amount.
Buyers acknowledge and agree that Mytjeet acts as a payment collection agent for Merchants and Delivery Partners solely for the limited purpose of accepting payments on their behalf. Upon successful payment by the Buyer to Mytjeet, the Buyer’s payment obligation towards the Merchant or Delivery Partner stands fulfilled, and Mytjeet shall be responsible for settlement of such amounts to the respective parties. Under no circumstances shall the Buyer make direct payments to Merchants or Delivery Partners for Orders placed through the Platform.
In addition to delivery charges, Buyers may be charged a delivery surge fee for certain Orders, determined based on factors including distance, delivery time, demand, traffic conditions, weather, peak hours, or other operational parameters (“Delivery Surge”). The Buyer authorizes Mytjeet to collect such Delivery Surge on behalf of the Delivery Partner. The Delivery Surge may vary per Order, and the Buyer agrees to bear such charges irrespective of prior awareness of the same.
The Buyer agrees to pay the total amount applicable to the Order as displayed on the Platform, including product price, delivery charges, platform fees, and applicable taxes. Mytjeet shall collect the total payable amount in accordance with these Terms of Use and the pricing information provided by the Merchant. Mytjeet shall not be responsible for any additional charges levied by the Buyer’s bank or payment provider.
For completing an Order, the Buyer may be required to provide billing information such as name, billing address, and payment details to Mytjeet or its authorized payment processor. The Buyer authorizes Mytjeet or its payment partners to charge the provided payment method for the Order amount. If redirected to a third-party payment processor, the Buyer agrees to be bound by that processor’s terms and privacy policies.
Upon confirmation of an Order, the Buyer will receive an electronic confirmation via email, SMS, or in-app notification summarizing the Order details.
Tax invoices, where applicable, shall be issued by the Merchant and/or Delivery Partner (if registered under applicable tax laws). Mytjeet merely facilitates payment collection on their behalf. The determination, calculation, and legal validity of applicable taxes shall remain the sole responsibility of the Merchant and/or Delivery Partner, and Mytjeet shall bear no liability in respect thereof.
Prices displayed on the Platform, including packaging or ancillary charges, are determined solely by Merchants and are based on information provided by them. In rare instances, prices may change at the time of Order placement due to Merchant-initiated updates, and such changes shall be at the Merchant’s discretion.
To maintain and enhance the Platform and user experience, Mytjeet may charge a non-refundable platform fee, inclusive of applicable taxes, which shall be disclosed at the time of checkout.
Disclaimer: Prices or product details displayed on the Platform may occasionally be incorrect due to technical errors, typographical mistakes, or incorrect information provided by the Merchant. In such cases, the Merchant reserves the right to cancel the affected Order.
All warranties or guarantees relating to goods or services shall be the sole responsibility of the Merchant, and Mytjeet shall not be liable for the same.
Transactions facilitated through the Platform are strictly bilateral between the Buyer and the Merchant, and between the Buyer/Merchant and the Delivery Partner. Accordingly, Mytjeet shall not be responsible for charging, collecting, or depositing taxes applicable to such transactions beyond its role as a payment facilitator.
7. Cancellations and Refunds
All cancellation, return, and refund related terms applicable to the use of the Platform and availing of Services shall be governed strictly by the Cancellation and Refund Policy published on the Platform. Users are advised to review the said policy carefully before placing any Order.
8. No Endorsement
Mytjeet Technologies Private Limited (“Mytjeet”) does not endorse, recommend, certify, or guarantee any Merchant, product, service, or Delivery Partner listed on the Platform. While these Terms require Users to provide accurate and lawful information, Mytjeet does not independently verify or confirm the identity, credentials, or suitability of other users, Merchants, or Delivery Partners.
By using the Services, you agree that any legal claim, remedy, or liability arising out of acts or omissions of another user, Merchant, or third party shall be pursued solely against such party. You expressly agree not to hold Mytjeet liable or seek remedies against Mytjeet for any such acts or omissions.
9. Additional Terms for Specific Services
9a. Pharmaceutical Products
The Platform allows Buyers to purchase medicines and pharmaceutical products from registered pharmacy partners that require a valid medical prescription (“Prescription Drugs”).
To place an Order for Prescription Drugs, the Buyer must upload a clear and valid prescription issued by a registered medical practitioner. The Order shall not be processed until the prescription is uploaded and verified by the Merchant. The Merchant may reject the Order if discrepancies are found.
The Buyer must present the original prescription at the time of delivery and allow the Delivery Partner to stamp the same. Failure to do so may result in cancellation of the Order.
Mytjeet acts solely as a technology facilitator. The sale, dispensing, and compliance obligations lie entirely with the Merchant. Mytjeet shall not be responsible for errors, omissions, adverse reactions, or outcomes.
The Buyer undertakes not to reuse prescriptions already fulfilled. Any misuse may result in immediate cancellation. Buyers are responsible for understanding dosage, side effects, and interactions and are advised to consult a medical professional.
Mytjeet and/or the Merchant may retain prescription records in accordance with applicable law and the Privacy Policy.
9b. Tobacco Products
Buyers agree not to purchase tobacco products if they are below the legally permitted age under applicable state laws.
Delivery Partners may request valid age proof at delivery. Failure to provide valid proof will result in cancellation without refund. Loose cigarette sales are not permitted.
Cancellation and refunds, if any, shall be governed by the Cancellation and Refund Policy.
9c. Alcoholic Beverages (Where Permitted by Law)
Access to alcoholic beverage categories is restricted to users of legal drinking age in their jurisdiction.
Mandatory age and KYC verification is required. Failure to complete verification will result in denial of access. OTP verification at delivery is mandatory.
Alcoholic Orders shall not be delivered to public places such as schools, hospitals, religious institutions, or other prohibited locations. Orders violating this condition may be cancelled without refund.
9d. Parcel, Logistics & Task Services
Pickup and drop services are contracted directly between Users and Delivery Partners. Mytjeet only facilitates discovery and communication.
Users must not request transport of prohibited, hazardous, illegal, restricted, or high-risk items. This includes explosives, weapons, narcotics, live animals, currency, valuables, perishable or fragile goods, or items requiring special permits.
Mytjeet and Delivery Partners may refuse or report prohibited requests to authorities. High-value items are shipped at the User’s own risk and should be insured independently.
If the recipient is unavailable, re-delivery charges may apply. Failure to retrieve items within a reasonable time may result in forfeiture without liability to Mytjeet.
Cancellation and refund terms shall apply as per the Cancellation and Refund Policy.
Limitation of Liability
To the maximum extent permitted by law, Mytjeet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of the use of the Platform or Services. Mytjeet’s total liability, if any, shall not exceed the last platform fee paid by the User.
All transactions remain bilateral between Buyers, Merchants, and Delivery Partners.
10. Indemnity
You agree to release, defend, indemnify, and hold harmless Mytjeet Technologies Private Limited, including its directors, officers, employees, affiliates, and representatives, from and against any and all losses, damages, liabilities, costs, claims, penalties, and expenses (including reasonable legal fees) arising out of or related to your use of the Platform, your violation of these Terms of Use, or your interaction with other users, Merchants, or Delivery Partners.
You expressly waive any claims against Mytjeet under applicable laws in relation to actions or omissions of other users. While Mytjeet takes reasonable steps to maintain platform integrity, it does not control or verify information submitted by other users. Information provided by third parties may be inaccurate, offensive, misleading, or harmful. You agree to exercise caution and judgment while using the Platform.
11. Access to the Platform, Accuracy, and Security
Mytjeet endeavours to make the Platform and Services available during the working hours of Merchants and Delivery Partners. However, Mytjeet does not guarantee uninterrupted, timely, secure, or error-free access, nor does it warrant that defects will be corrected.
The Platform may not be compatible with all devices, software, or operating systems. Mytjeet shall not be liable for damage, viruses, malware, or other harmful components affecting your device, data, or software resulting from access to or use of the Platform or from downloading any content.
Information available on the Platform may not always be accurate, complete, or reliable. Mytjeet reserves the right to suspend, restrict, or permanently withdraw access to the Platform for any user, at its sole discretion, with or without notice. Suspended users may not re-register unless reinstated by Mytjeet.
Mobile Application Disclaimer
If the Platform is accessed via a mobile application, it is not affiliated with, endorsed by, or sponsored by Apple, Google, Android, or any mobile operating system provider (“Operators”). Your use of the Platform is subject to the Operator’s terms.
These Terms constitute an agreement solely between you and Mytjeet. Mytjeet is responsible for the Platform, not the Operator. Operators have no obligation to provide maintenance or support services.
Mytjeet shall be solely responsible for addressing claims related to regulatory compliance, consumer protection, or intellectual property infringement concerning the Platform. You must comply with all applicable third-party agreements while using the Platform.
Operators and their subsidiaries are third-party beneficiaries of these Terms and may enforce them where applicable.
12. Disclaimers
THE PLATFORM MAY UNDERGO CONTINUOUS UPDATES, AND CERTAIN FEATURES MAY BE TEMPORARILY UNAVAILABLE OR NOT FULLY OPERATIONAL.
DUE TO TECHNICAL LIMITATIONS, THIRD-PARTY DATA SOURCES, AND SYSTEM DEPENDENCIES, CONTENT MAY CONTAIN ERRORS, DELAYS, OR INACCURACIES. MYTJEET MAKES NO GUARANTEE REGARDING ACCURACY OR COMPLETENESS.
MYTJEET DISCLAIMS ALL LIABILITY ARISING FROM UNAUTHORIZED USE OF PAYMENT INSTRUMENTS.
THIRD-PARTY SERVICES ARE MADE AVAILABLE FOR CONVENIENCE ONLY. MYTJEET DOES NOT ENDORSE, CONTROL, OR WARRANT SUCH SERVICES AND SHALL NOT BE LIABLE FOR ANY LOSS, INJURY, OR DAMAGE ARISING FROM THEIR USE.
ALL CONTENT IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
IN NO EVENT SHALL MYTJEET OR ITS AFFILIATES BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING FROM USE OF THE PLATFORM OR THIRD-PARTY SERVICES.
13. Intellectual Property
Mytjeet owns or holds valid licenses to all intellectual property rights in the Platform, including but not limited to design, layout, interface, workflows, software, and content.
You acknowledge that “Mytjeet”, its logos, trademarks, and brand elements are proprietary. You shall not copy, modify, register, or challenge these rights, nor assist others in doing so.
If you become aware of infringement, you may report it to [email protected].
You may print or download limited content for personal reference only. You must not alter, distribute, commercially exploit, or reproduce Platform content without prior written permission.
Violation of these terms may result in immediate termination of access and destruction of copied materials.
Treatment of User Information
All personal information is processed in accordance with the Privacy Policy.
14. Third-Party Content
Mytjeet does not guarantee that other users comply with these Terms. You assume all risk arising from interactions with other users.
External links may redirect you to third-party websites governed by their own terms and privacy policies. Mytjeet does not control or assume responsibility for third-party content and may disable such links at its discretion.
15. Severability
If any provision of these Terms of Use is held to be illegal, invalid, or unenforceable under the laws of any state or country in which these Terms are intended to operate, such provision shall, to the extent of such illegality or unenforceability, be deemed severed and deleted from these Terms. The remaining provisions shall continue to be valid, binding, and enforceable in full force and effect.
16. Non-Assignment
You shall not assign, transfer, sublicense, or otherwise dispose of these Terms of Use, or any rights or obligations arising hereunder, whether by operation of law or otherwise, without the prior written consent of Mytjeet Technologies Private Limited. Any attempted assignment in violation of this provision shall be null and void.
17. Governing Law and Dispute Resolution
These Terms of Use shall be governed by and construed in accordance with the laws of India. Any dispute, claim, or legal proceeding arising out of or relating to the Platform, Services, or these Terms shall be subject to the exclusive jurisdiction of the competent courts at Bengaluru, Karnataka, India.
18. Waiver
Any failure or delay by Mytjeet in enforcing any provision of these Terms of Use shall not be construed as a waiver of such provision or any other provision. Any waiver shall be valid only if made in writing and shall not constitute a continuing waiver or create an expectation of non-enforcement of any rights.
19. Contact Us / Grievance Redressal
Grievance Officer / Nodal Officer
In accordance with
the details of the designated Grievance Officer are provided below:
All grievances shall be acknowledged and addressed within the timelines prescribed under applicable law.
20. Notice and Take-Down Policy (Intellectual Property)
Mytjeet has implemented an Intellectual Property Notice and Take-Down Policy to enable intellectual property rights owners to report listings, content, or materials that allegedly infringe their rights.
Only the intellectual property owner or an authorized representative may submit a notice of infringement. Mytjeet does not independently verify whether Merchants have the right to sell or distribute listed products. However, upon receiving a valid notice, Mytjeet is committed to taking appropriate action, including removal or disabling access to infringing content.
Any person who materially misrepresents an infringement claim shall be liable for damages, including legal costs, incurred by Mytjeet or affected parties. Users uncertain about their rights are advised to seek legal counsel before submitting a notice.
Required Information for Notice of Infringement
To ensure timely processing, the notice must include:
Submission Method
Email: [email protected]
